Its delivery fees fluctuated depending on the availability of couriers when I placed an order. Yet among the four apps, Uber’s service charges were also the most unpredictable, I found. Meghan Casserly, a spokeswoman for Uber, said that the company’s goal was to deliver meals to people as quickly as possible, and that the transparent fees covered operating expenses while fairly compensating workers. Plus it added a 15 percent service charge and a separate $3.99 delivery fee, which was determined by my proximity to Subway. Uber Eats bills were high across the board, which was surprising because it offers practically the same type of service as Grubhub and DoorDash.īut unlike the other apps, Uber Eats charged a $3 “small order” fee when I ordered the sandwiches from a Subway.
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